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Will Call Delivery Service

DO NOT USE THIS FORM FOR EMERGENCIES

If your tank gauge reads 5% or lower, it is considered OUT OF GAS. Please contact our office by telephone immediately for assistance.

COD Customers: We require payment at the time of order. Call our office to schedule your deliveries.

Will Call customers are responsible for monitoring their propane tank level and requesting deliveries far enough in advance to account for processing times, seasonal demand, weather, and other potential delays.

A will call customer experiencing an out of gas situation may incur additional fees. Please familiarize yourself with our Will Call Service Terms & Conditions for complete details.

Your Customer ID can be found on your invoices and statements.

ESTIMATED DELIVERY TIMES

Standard: Most orders are delivered within 5–7 business days.

Winter (Nov–Mar): During the heating season, delivery times may extend to 10 business days due to increased demand. Severe weather, unsafe road conditions, or temporary office closures may also affect delivery schedules as we work to protect our customers and drivers.

Monitor your tank level and local weather conditions regularly, and request your propane delivery well in advance to help avoid running low.

Company
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District
First Name*
Last Name*
Customer ID (from statement or invoice)*
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How did you hear about us?*
Email*
Phone Number*
Address Line 1*
City*
State*
Zip Code*
Please select the Pacer Propane location that services your account:*
Locations*
Current Gauge Reading*
Tank Size*
Gallons (if less than fill – minimum 250 gallons)*
PLEASE NOTE: If you answer ‘Yes’ to any of the following questions, a leak check is required and you must call our office between 8:00 am and 4:30 pm Monday-Friday to schedule your delivery.
Have you made any alterations or modifications to your propane system since our last delivery?*
- Yes
- No
Have you installed, removed or changed any appliances since our last delivery?*
- Yes
- No
Are you aware of any capped gas lines or other issues with your system?*
- Yes
- No
Additional Information

Request an Upgrade to Automatic Delivery Service

To avoid the inconvenience, safety risk, and additional charges that occur during an Out-of-Gas situation, we encourage all Will Call customers to consider upgrading to Automatic Delivery.

Upgrade Today!

WILL CALL TERMS & CONDITIONS

We want to keep your home comfortable all year long.

During the busy winter heating season, weather and high demand can impact delivery times, so it is best to allow up to 10 business days to help ensure you never run too low during the colder months.

As a Will Call customer, please be aware that running out of propane require additional steps for your safety, including a mandatory leak check and re-lighting of pilots. These services must be completed while someone is home.

If an Out-of-Gas situation occurs, expedited delivery—such as Same-Day, Next-Day, or After-Hours service—will result in additional charges and is subject to availability. Availability may vary depending on weather, demand, and routing constraints.

Will Call delivery terms and related charges are subject to change without notice.